Privacy Policy
Al Salam Desert Camp Oman respects your privacy. This policy explains what information we collect, why we use it and how we protect it.
We may collect information you provide when making an enquiry or booking, including:
- Name.
- Email address.
- Telephone or WhatsApp number.
- Check-in and check-out dates.
- Number of adults and children.
- Children’s ages.
- Accommodation preferences.
- Shuttle or pickup requirements.
- Dietary requirements and special requests.
- Identification details where legally required.
Our website may also collect limited technical information such as browser type, device type, IP address and pages visited.
We may use your information to:
- Respond to enquiries.
- Check availability and prepare quotations.
- Confirm and manage bookings.
- Process payments.
- Arrange meals, shuttle services or requested activities.
- Handle amendments, cancellations and complaints.
- Meet legal, accounting and registration requirements.
- Improve our website and guest services.
We do not sell personal information.
We may share limited information where necessary with:
- Authorised camp staff.
- Travel agents or tour operators managing the booking.
- Payment and banking providers.
- Shuttle, transfer or third-party activity providers requested by the guest.
- Government or legal authorities where required by law.
Information about children should be provided by a parent or legal guardian.
We may collect a child’s age and other details required for room occupancy, meals or safety arrangements.
Guests may voluntarily provide information about allergies, mobility, pregnancy or health concerns where relevant to meals, accommodation, transport or activities.
Our website may use cookies to support website functions, security, visitor preferences and performance measurement.
Third-party services such as Google Maps, Instagram, Facebook, WhatsApp or payment services may collect information under their own privacy policies.
You may control or delete cookies through your browser settings.
We take reasonable measures to protect personal information against loss, misuse, unauthorised access or improper disclosure.
Information is retained only as long as reasonably necessary for booking management, payment records, legal obligations, complaints and business administration.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
We may update this Privacy Policy when legal, technical or operational requirements change.
Privacy questions or requests may be submitted to:
Al Salam Desert Camp Oman
Wahiba Sands, Bidiyah
North Sharqiya, Sultanate of Oman
Email: info@salamcampoman.com
WhatsApp: +968 9774 1503
Website: salamcampoman.com